Owner’s
Manual
Stainless Steel
Range Hood
ZV750
ZV850
ge.com
Consumer Information
Stainless Steel Hood
Before you request service, check the Problem
Solver in the back of this manual.
It lists causes of minor operating problems that
you can correct yourself.
Save time
& money
To obtain service, see the Consumer Services
page in the back of this manual.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
If you
need
service
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are some steps
to follow for further help.
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
3
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING
SAFETY PRECAUTIONS
WARNING—TO REDUCE THE
WARNING—TO REDUCE THE
A. Never leave surface units unattended at high
settings. Boilovers cause smoking and greasy
spillovers that may ignite. Heat oils slowly on
low or medium settings.
B. Always turn hood ON when cooking at high
heat or when flambéing food (i.e. Crepes
Suzette, Cherries Jubilee, Peppercorn Beef
Flambé).
C. Clean ventilating fans frequently. Grease
should not be allowed to accumulate on
fan or filter.
RISK OF FIRE, ELECTRIC SHOCK OR
INJURY TO PERSONS, OBSERVE THE
FOLLOWING:
RISK OF A RANGE TOP GREASE FIRE:
A. Use this unit only in the manner intended
by the manufacturer. If you have questions,
contact the manufacturer.
B. Before servicing or cleaning unit, switch
power off at service panel and lock the
service disconnecting means to prevent
power from being switched on accidentally.
When the service disconnecting means
cannot be locked, securely fasten a
prominent warning device, such as a tag,
to the service panel.
D. Use proper pan size. Always use cookware
appropriate for the size of the surface
element.
C. Do not use this unit with any solid-state
speed control device.
WARNING—TO REDUCE THE
RISK OF FIRE, ELECTRIC SHOCK OR
INJURY TO PERSONS, OBSERVE THE
FOLLOWING:
A. Installation work and electrical wiring must
be done by qualified person(s)in accordance
with all applicable codes and standards,
including fire-related construction.
B. Sufficient air is needed for proper
combustion and exhausting of gases
through the flue (chimney) of fuel burning
equipment to prevent back drafting. Follow
the heating equipment manufacturer’s
guideline and safety standards such as those
published by the National Fire Protection
Association (NFPA), and the American
Society for Heating, Refrigeration and
Air Conditioning Engineers (ASHRAE),
and the local code authorities.
D. This unit must be grounded.
CAUTION—FOR GENERAL
VENTILATING USE ONLY. DO NOT USE
TO EXHAUST HAZARDOUS OR EXPLOSIVE
MATERIALS AND VAPORS.
WARNING—TO REDUCE THE
RISK OF INJURY TO PERSONS IN THE
EVENT OF A RANGE TOP GREASE FIRE,
OBSERVE THE FOLLOWING*:
A. SMOTHER FLAMES with a close-fitting lid,
cookie sheet, or metal tray, then turn off
the burner. BE CAREFUL TO PREVENT
BURNS. If the flames do not go out
immediately, EVACUATE AND CALL
THE FIRE DEPARTMENT.
B. NEVER PICK UP A FLAMING PAN—
You may be burned.
C. DO NOT USE WATER, including wet
dishcloths or towels–a violent steam
explosion will result.
C. When cutting or drilling into wall or ceiling,
do not damage electrical wiring and other
hidden utilities.
D. Use an extinguisher ONLY if:
D. Ducted fans must always be vented to the
outdoors.
1. You know you have a Class ABC
extinguisher, and you already know
how to operate it.
WARNING—TO REDUCE
THE RISK OF FIRE, USE ONLY METAL
DUCTWORK.
• Do not attempt to repair or replace any
part of your hood unless it is specifically
recommended in this manual. All other
servicing should be referred to a qualified
technician.
2. The fire is small and contained in the
area where it started.
3. The fire department is being called.
4. You can fight the fire with your back
to an exit.
*Based on “Kitchen Firesafety Tips” published
by NFPA.
READ AND SAVE THESE INSTRUCTIONS.
4
Controls and Features
Stainless Steel Hood
NOTE: Avoid using food products that produce
flames under the range hood.
Controls
1 ON/OFF. It remembers the last fan speed
used. (Four speed fan.)
2 Lowers the speed.
3 Increases the speed.
4 High speed “instant on.”
5 Delayed fan shut-off. Choose 5, 10 or 20
minutes by pushing this button.
6 Light ON/OFF. It remembers the last light
level used. (Six light levels.)
7 Dims the light.
8 Brightens the light.
9 Lights after 30 hours of “on” time to remind
you to clean the metal grease filters. The light
blinks until the filters are replaced. If the
lights are blinking and the filters are in, adjust
them in place. Then the timer resets
automatically.
10 Indicates the time the fan is set to run, before
automatically shutting off. (5, 10 or 20 minutes.)
11 Fan indicator.
5
Care and Cleaning
Stainless Steel Hood
Before servicing or cleaning the unit, switch
power off at the service panel and lock the
service panel to prevent power from being
switched on accidentally. If the service panel
cannot be locked, fasten a tag or prominent
warning label to the panel.
For your
safety
Clean the grease filter after 30 hours of “on” time.
A signal light will alert you when 30 hours has
passed.
Metal
grease
filter
NOTE: To remove filters
push them back and
down using the knob.
Remove the grease filters and wash them
either by hand or in the dishwasher using
non-abrasive soap.
Front
To clean, swish the filters in hot soapy water or
wash them in the dishwasher. Do not use abrasive
cleansers.
For proper operation, be sure to
use the lower set of filter holders.
Do not use a steel wool pad; it will scratch
the surface.
To inquire about purchasing stainless steel
appliance cleaner or polish, or to find the location
of a dealer nearest you, please call our toll-free
number:
Hood
surfaces
To clean the stainless steel surface, use warm sudsy
water or a stainless steel cleaner or polish. Always
wipe the surface in the direction of the grain.
Follow the cleaner instructions for cleaning
the stainless steel surface.
National Parts Center
ge.com
1.800.626.2002
To change the light bulbs:
Light bulbs
1. Remove the trim ring by turning it
counterclockwise.
2. Grasp the bulb on the edges and pull it
straight out.
3. Replace with the same size bulb.
These 12 volt, 20 watt halogen bulbs are
available at specialty lighting stores. Ask for GE
bulb or equivalent: Q20MR16/C/CG40–BAB.
6
The Problem Solver
Stainless Steel Hood
PROBLEM
POSSIBLE CAUSE
Questions?
Use this
problem
solver!
FAN DOES NOT
OPERATE WHEN
THE SWITCH IS ON
• A fuse may be blown or a circuit breaker tripped. Replace fuse or
reset circuit breaker.
FAN FAILS TO
• Fan blade striking the hood shell.
CIRCULATE AIR
• Excessively soiled filter should be checked and corrected before
using the hood again.
FAN OPERATES BUT • Check to be sure the filter is clean. If replacing the filter does not
MOVES AIR SLOWER
THAN NORMAL
correct the problem, call for service.
FAN KEEPS GOING
OFF AND ON
• The motor is probably overheating and turning itself off. This can
be harmful to the motor. Check to be sure the filter is clean. If off
and on cycling continues, call for service.
FAN FILTER LIGHT IS • Filters are not in place or not properly seated. Replace the filters
ON OR IS BLINKING or if the filters are in, adjust them in place.
7
Notes
Stainless Steel Hood
8
Consumer Services
Stainless Steel Hood
With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from GE,
we’ll be there. All you have to do is call—toll-free!
Whatever your question about any Monogram major appliance, GE Answer Center®
information service is available to help. Your call—and your question—will be answered
promptly and courteously. And you can call any time. GE Answer Center® service is open
24 hours a day, 7 days a week.
GE Answer
Center®
800.626.2000
OR
Visit our Website at: ge.com
A GE consumer service professional will provide expert repair service, scheduled at a time
that’s convenient for you. Many GE Consumer Service company-operated locations offer
you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays,
9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance
inside and out—so most repairs can be handled in just one visit.
In-Home Repair
Service
800.444.1845
GE offers, free of charge, a brochure to assist in planning a barrier-
free kitchen for persons with limited mobility.
For Customers
With Special
Needs…
Consumers with impaired hearing or speech who have access to a
TDD or a conventional teletypewriter may call 800.TDD.GEAC
(800.833.4322) to request information or service.
800.626.2000
You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll
receive a substantial discount. With a multiple-year contract, you’re assured of future
service at today’s prices.
Service Contracts
800.626.2224
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.
Parts and
Accessories
User maintenance instructions contained in this guide cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
800.626.2002
9
Warranty
Stainless Steel Hood
YOUR MONOGRAM HOOD WARRANTY
Staple sales slip or cancelled check here. Proof of original purchase
date is needed to obtain service under warranty.
LIMITED ONE-YEAR WARRANTY
WHAT IS
COVERED
For one year from date of original purchase, we will provide, free of charge, parts and
service labor in your home to repair or replace any part of the hood that fails because
of a manufacturing defect.
This warranty is extended to the original purchaser and any succeeding owner for products
purchased for ordinary home use in the 48 mainland states, Hawaii and Washington, D.C.
If the product is located in an area where service by a GE Authorized Servicer is not available,
you may be responsible for a trip charge or you may be required to bring the product to an
Authorized GE Service Location for service. In Alaska the warranty is the same except that it
is LIMITED because you must pay to ship the product to the service shop or for the service
technician’s travel costs to your home.
All warranty service will be provided by our Factory Service Centers or by our authorized
Customer Care® servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, call 800.444.1845.
Please have your serial number and model number available when calling for service.
• Service trips to your home to teach you
how to use the product.
• Failure of the product if it is used for
other than its intended purpose or used
commercially.
WHAT IS NOT
COVERED
• Replacement of house fuses or resetting
of circuit breakers.
• Improper installation.
• Incidental or consequential damage caused
by possible defects with this appliance.
If you have an installation problem, contact
your dealer or installer. You are responsible
for providing adequate electrical, gas,
exhausting and other connecting facilities
as described in the Installation Instructions
provided with the product.
• Replacement of the replaceable filters.
• Damage to the product caused by accident,
fire, floods or acts of God.
• Damage caused after delivery.
• Product not accessible to provide required
service.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair
as provided in this Limited Warranty. Any implied warranties, including the implied warranties
of merchantability or fitness for a particular purpose, are limited to one year or the shortest
period allowed by law.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state.
To know what your legal rights are in your state, consult your local or state consumer affairs
office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
10
™
GE Service Protection Plus
GE, a name recognized worldwide for quality and dependability, offers you
™
Service Protection Plus —comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
Cut here
✁
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
11
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail
your Consumer
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
safety modification.
a
800 GE CARES
2 3
1
(800.432.2737).
Model Number
Serial Number
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at ge.com.
Cut here
✁
Consumer Product Ownership Registration
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General Electric Company
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ge.com
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FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR
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